Q&A

We guarantee that NEO Disc preserves its energy field for a minimum of 12 months. With correct care, however, it can function effectively for a longer time. To extend its lifetime, you should keep NEO Disc away from electronic devices like computers, phones, and other powerful batteries or magnetic fields.

Yes, NEO Disc can be coded/recharged. If you are interested in hearing more about the practical aspects of this, you can contact us at the following email address: thomas.praetorius@additnature.com

NEO Disc has a weak magnetic effect when it is active. However, it can be difficult to determine with the typical magnets we have hanging on the refrigerator, especially with the small NEO Discs. Therefore, we recommend testing the disc by placing your NEO Disc under a liquid you know well (with the A-side facing up), such as coffee, tea, or water. The liquid will quickly change character and feel softer and more pleasant to drink.

NEO Disc is designed to be safe and natural. However, you may experience discomfort in the form of nausea if you place them incorrectly on the body. If you experience discomfort, it is recommended to remove the disc immediately and read the instructions in our manual, which you can find at neodisc.dk

NEO Disc is not a medicine and should not replace medical treatment recommended by a doctor. Since NEO Disc can activate the parasympathetic nervous system, which supports the body's own healing process, in many cases it is a good supplement. But it is important to consult your doctor if you are taking heart or blood pressure medication, or suffer from serious chronic diseases.

Store NEO Disc in a dry place away from direct sunlight and electronic devices to preserve its effectiveness.

NEO Disc is designed to be safe for most people. However, pregnant women, people with pacemakers or other medical implants should consult a doctor before use. Also see point 5 regarding medical treatment.